uu7 | Privacy Policy

1. Who We Are

uu7 (accessible at uu7.pl) is an online gaming platform serving players in the Philippines. We offer sports betting, live casino games, and online slots, all denominated in Philippine Peso (PHP). When this policy refers to "uu7", "we", "us", or "our", it refers to the operator of the uu7.pl platform.

For any privacy-related concerns, you can reach us at [email protected]. We will respond to data-related requests within a reasonable timeframe.

2. Information We Collect

We collect two categories of information: information you give us directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full legal name and date of birth (required during registration and KYC verification)
• Government-issued ID details and supporting documents submitted for identity verification
• Contact information: email address and Philippine mobile number
• Billing and payment information: GCash or Maya account details, or Philippine bank account details provided for withdrawals
• Communications you send to our support team, including chat transcripts and email correspondence

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited, features accessed, and time spent on the platform
• Betting and gaming history associated with your account
• Transaction records including deposit and withdrawal amounts and timestamps
• Login history including timestamps and device identifiers

3. How We Collect Your Data

Data is collected through the following channels:

• Registration form: when you create your uu7 account.
• KYC verification: when you submit identity documents before your first withdrawal or at our request.
• Platform usage: automatically through cookies, server logs, and analytics tools as you browse and play.
• Payment processing: when you initiate a deposit or withdrawal, the relevant payment channel shares transaction confirmation data with us.
• Support interactions: when you contact our team by email or live chat.

4. How We Use Your Data

We use the information we collect for the following purposes:

We do not use your personal data for automated decision-making that produces legal effects without human oversight. We do not send unsolicited marketing communications without your consent.

5. Sharing Your Information

uu7 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data only in the following limited circumstances:

• Payment processors: We share the minimum necessary transaction data with Philippine payment channels (such as bank transfer services, GCash, or Maya) to process your deposits and withdrawals.
• Identity verification services: Third-party KYC providers may assist in verifying the documents you submit. These providers are contractually bound to handle your data securely and only for verification purposes.
• Platform and technology providers: Service providers who help us operate the platform — such as cloud hosting, security monitoring, and analytics tools — may have limited access to data under strict confidentiality agreements.
• Legal and regulatory requirements: We may disclose your information if required to do so by applicable law, court order, or a lawful request from a government authority. We will inform you of such disclosures where permitted by law.
• Protection of uu7 and its users: We may share information to investigate or prevent fraud, abuse, or activity that threatens the security of the platform or other players.

Any third party that receives your data is required to keep it confidential and use it only for the specific purpose for which it was shared.

6. Cookies and Tracking Technologies

uu7 uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us recognise you between sessions and understand how the platform is being used.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Help us understand which pages are visited most, how players navigate the platform, and where issues occur. This data is aggregated and does not identify you individually.
• Preference cookies: Store your settings and preferences so the platform remembers them across sessions.
• Security cookies: Used to detect and prevent fraudulent login attempts and suspicious activity.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent some parts of the platform from working correctly. We do not use cookies to track your activity across unrelated third-party websites.

7. Data Retention

We retain your personal information for as long as your account is active and for a reasonable period thereafter, or as required by applicable laws and regulations. Specifically:

• Account information and KYC documents are retained for a minimum of five years following account closure, in line with standard compliance requirements.
• Transaction records are retained for a minimum of five years to support audit, dispute resolution, and legal compliance needs.
• Support communications are retained for up to three years after the last interaction.
• Analytics and usage data that cannot be linked back to an individual may be retained for longer periods in aggregated form.

When data is no longer needed and retention obligations have been met, we securely delete or anonymise it.

8. Security Measures

uu7 takes the security of your personal data seriously. We implement the following measures to protect your information:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Access controls that restrict which team members can view sensitive account data, limited strictly to those with a legitimate operational need.
• OTP verification for withdrawals and significant account changes, sent to your registered Philippine mobile number.
• Regular security reviews and monitoring of platform systems for suspicious activity.
• Secure storage infrastructure with industry-standard protections in place.

While we take all reasonable precautions, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone. uu7 will never ask for your password by email, chat, or phone.

If you suspect your account has been accessed without your authorisation, contact our support team immediately at [email protected].

9. Your Rights Over Your Data

As a user of uu7, you have the following rights regarding your personal information:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: If any of your information is inaccurate or out of date, you can ask us to correct it. You can update basic account details directly from your account settings.
• Right to deletion: You may request that we delete your personal data. Note that some data must be retained for legal and compliance reasons, and we will inform you if a deletion request cannot be fully fulfilled.
• Right to restriction: You can ask us to restrict how we process your data while a query or complaint is being investigated.
• Right to object: You may object to certain uses of your data, including analytics processing where it is not strictly necessary for operating your account.

10. Minors and Age Restrictions

uu7 is strictly for players aged 21 and above. We do not knowingly collect personal information from individuals under this age. If you are a parent or guardian and believe a minor has created an account on uu7, please contact us immediately at [email protected] so we can close the account and remove the associated data.

Age verification is part of our KYC process. Any account found to belong to a person under 21 will be immediately closed and all funds will be handled in accordance with our Terms and Conditions.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, in applicable laws, or in the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of the uu7 platform after any updates constitutes your acceptance of the revised policy. If the changes are significant, we may also notify registered users by email.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a privacy concern you'd like us to look into, please get in touch with our team:

For questions about your account, game rules, or platform features, you may also visit our FAQ page. For details on how we handle responsible gaming, see our Responsible Gaming page.